You’ve got questions? I’ve got answers. Here are the questions I get asked most frequently.
HOW LONG WILL MY PROJECT TAKE TO COMPLETE?
Your unique identity is what makes you stand out and the main reason why turnaround times vary per client. On average, most design projects take 3 to 8 weeks once we begin the process. It's important to keep in mind that the design process is dependent on many variables (revisions, correspondence, complexity of the design, etc.)
Do you have office hours?
I do! In an effort to respect my clients time as well as my family's time, I have established office hours. I schedule phone calls Monday through Thursday between the hours of 8:00am and 4:00pm CST, and Friday between the hours of 9:00am and 3:00pm CST. I typically respond to any after hour emails the following business day.
WHAT ARE YOUR PAYMENT POLICIES AND METHODS ACCEPTED?
I graciously accept payments through Stripe. All invoices are sent via email and can be paid online. Please keep in mind that all deposits are nonrefundable as it is my way of securing your spot in my design queue. The PCS payment structure looks like this: 50% due at booking and 50% due upon 30 days after the start of the project. (please note: payment must clear before any final files or installs are delivered).
ANY OTHER EXPENSES THAT I SHOULD KNOW ABOUT?
When working with Peyton Campbell Studio, your costs will look like this: PCS package price + your Squarespace plan + domain name (roughly $10-$20 annually).
WHAT PLATFORM DO YOU WORK WITH?
I work exclusively with Squarespace, which is one of the fastest growing platforms out there!
WHAT ARE THE BENEFITS OF SQUARESPACE?
The Squarespace platform is perfect for websites, blogs, portfolios and online shops. It is affordable and offers advanced features. Squarespace is completely mobile responsive – your website will look great across all mobile devices. It truly is an all in one platform; included in all plans is the cost of hosting, which many other platforms (Wordpress) do not include. What makes Squarespace most appealing is that it is easy to update and maintain without the help of a designer.
I purchased a domain (.com), can i keep it?
Yes - I'll even set it up for you! Or you can purchase a domain directly through Squarespace.
what should i do to prepare for our project?
One thing that would be most helpful would be to prep your content and have it ready! This means any copy, information, and images you may want to include in your designs. This will help move the process along!
Can you write our copy?
Unfortunately, I don't provide copywriting, but will happily recommend someone to you!
Still have questions? Contact me and let’s chat! I realize that this can sometimes be an overwhelming process, but my goal is to make this as understandable, easy and stress-free for you as possible!